Revolutionize your CX with AI Agents: Master Order and Subscription Changes at just 50 cents an hour
Empower your team with our Autonomous AI Agents: automate routine customer interaction tasks, including order modifications and subscription changes. Give your CX team the freedom to concentrate on higher-value activities, enhancing efficiency and retention. Experience the future of intelligent, personalized customer experience today – without compromising on quality or precision.
No credit card required. Instant setup. 30-day free trial.
#1 AI Customer Experience Agent for Shopify & Gorgias Merchants
Elevate Your Brand with the ReSponse CX App: The Premier Conversational AI Solution Tailored for Shopify. Powered by the unparalleled capabilities of GPT-4 and cutting-edge AI technology, the ReSponse CX App revolutionizes your customer experience. It delivers AI-generated, highly personalized responses leveraging your unique company data, and autonomously manages Order and Subscription modifications in alignment with your customers' needs. With seamless integration across every communication channel—Instagram DMs, Facebook, Chat, Email, and beyond—ReSponse CX extends your customer experience team's reach, freeing you from the tedium of manual tasks. Embrace efficiency and reclaim your time for what matters most.
- Decrease in First Response Times
- 98%
- Decrease in Resolution Times
- 95%
- Increase in CSAT Scores
- 62%
- Decrease in Return Cycle Time
- 71%
- Increase in Subscription Retention
- 53%
- Increase in Exchange Efficiency
- 62%
“Through Stateset Response, we use an AI bot (Robert) to handle the monotonous, time sensitive issues like cancellation requests. He’s working 24/7 and frees up our reps so they can take care of questions that are more nuanced and require a human touch.”
ReSponse has created thousands of 5 star customer experiences
“Impeccable attention to detail and lightning-fast responses. The speed suggests AI, yet it resonates with a personal, tailored touch that feels remarkably human!”
“Súper amable y atento en todo momento estoy muy satisfecha por su ayuda. Lo mejor!”
“Very helpful, even on a Sunday!”
“Quick response.”
“5/5. Very helpful”
Stay Ahead in Customer Support Automation with ReSponse CX Agents
- Order Efficiency Agent
- Spearhead your Shopify order management with precision. This agent autonomously cancels orders based on your bespoke business protocols, freeing your team from the trenches of manual work. This strategic shift allows you to concentrate your resources on elevating customer satisfaction and boosting operational efficiency.
- Subscription Management Agent
- Revolutionize how you handle subscriptions on Stay.ai, ReCharge, and SKIO platforms. This agent takes the reins on subscription cancellations & changes, liberating your customer experience team from the arduous task of manual processing. Empower them to invest more in meaningful interactions, significantly enhancing the customer journey.
- Returns Handling Agent
- Transform your approach to return requests on Shopify and Gorgias. Customized to follow your business specific guidelines, this agent automates the entire process, ensuring customers are promptly informed about their order numbers and tracking details. This not only streamlines operations but also fortifies trust and transparency with your customers.
- Proactive Warranty Support Agent
- Elevate your warranty management in Shopify and Gorgias to new heights. Guided by your established business rules, this agent automates the coordination of warranty replacements. It smartly recommends replacement items to customers based on their purchase history, personalizing the post-purchase experience and enhancing satisfaction.
- Sales Agent
- Elevate your sales strategy with our Sales Agent, designed to automate and enhance the pre-purchase experience for your customers. By intelligently interacting with potential buyers, this agent provides personalized recommendations, answers queries in real-time, and guides them through the buying process. This not only boosts conversion rates but also ensures a smooth and engaging customer journey, leaving your sales team to focus on more complex inquiries and strategies.
- Marketing Agent
- Revolutionize your marketing efforts with our Marketing Agent, a powerful tool that automates personalized marketing campaigns via Klaviyo across various channels. Leveraging data-driven insights, this agent targets potential customers with precision, delivering customized messages and offers that resonate with their preferences and behaviors. By automating repetitive tasks, your marketing team can devote more time to creative and strategic planning, thus enhancing overall campaign effectiveness and ROI.
Empower Your DTC Business with 24/7 AI Responses!
Seamlessly reply on every channel and drive outcomes that enhance your CX Ops. Experience a knowledge base setup handled by our team with dedicated expert support. Never miss a customer query again.
With ReSponse there are NO usage costs / NO setup costs / NO hidden fees / NO per automation / NO support costs or Volume based Pricing. It's $350, month-to-month, cancel anytime.
Free
Start Building your Autonomous CX Agent. Build your Knowledge Base, Rules and more.
Free/month /agent
Try for Free- Conversational AI Agent
- Personalized Responses
- Knowledge Base
- Agent Attributes
- Rules Engine
- Response Examples
Pro
For the ambitious brand. All-in-one solution to supercharge your direct-to-customer business CX.
$350/month /agent
Unlock Pro Features Now- Conversational AI Agent
- Personalized Responses
- Knowledge Base
- Agent Attributes
- Rules Engine
- Response Examples
- Shopify Integration
- Gorgias Integration
- eMail, Chat, Instagram DMs
- Dedicated Support
Scale
For the scaling DTC brand. The autonomous solution to scaling your CX team.
$1,070/month /agent
Unlock Scale- Conversational AI Agent
- Personalized Responses
- Knowledge Base
- Agent Attributes
- Rules Engine
- Response Examples
- Shopify Integration
- Gorgias Integration
- Stay AI Integration
- Recharge Integration
- Automated Function Calling
- Automated Order Cancellations
- Automated Subscription Changes
- Automated Order Tagging
- Response Schedules
- Dedicated Support
- Response Analytics
- Response Evaluation
Autonomous
For the autonomous brand. The definitive AI powered solution to providing a world class CX.
$3,230/month /agent
Unlock Autonomous- Conversational AI Agent
- Generative User Interface
- Speech-to-Text
- Text-to-Speech
- Personalized Responses
- Knowledge Base
- Agent Attributes
- Rules Engine
- Shopify Integration
- Gorgias Integration
- Stay AI Integration
- Recharge Integration
- Automated Function Calling
- Automated Order Cancellations
- Automated Subscription Changes
- Automated Order Tagging
- Response Schedules
- Dedicated Support
- Response Analytics
- Response Evaluation
- Custom API Integrations
- Dedicated Agent Workers
- Enterprise Grade SLA
“The next generation of AI-powered customer experience has arrived. As a brand and former marketing technologist, exploring and implementing modern AI-powered tools for our brand is important to me. The ReSponse AI App provides a smart, scalable interface for our CX team to be at the forefront of e-commerce technology and to provide better experiences and support for our customers.”
Customer Success
Begin Health
Health & WellnessFacing exponential growth and the accompanying customer support challenges, Begin Health sought a solution to scale their services while maintaining a high level of care and responsiveness.
Integration of Stateset’s ReSponse AI with the Gorgias chat widget on their website enabled automatic handling of sensitive subscription management requests, such as cancellations, with a personal touch. The AI’s capability to suggest alternatives like pausing or skipping a subscription before cancellation helped in reducing churn and enhancing customer satisfaction.
The adoption of Stateset’s Response AI solution led to an 95% reduction in response time, slashing the first response to an astounding 5 seconds, and a 85% decrease in time to resolution. This transformation has not only satisfied the immediate needs of the Begin Health community but also laid the groundwork for additional self-service features.
- ReSponse Time
- 95%
- Resolution Time
- 85%
- Churn Reduction
- 28%
- Cost / Ticket
- 40%
RAG + GPT4 Turbo
- Retrieval Augemented Generation (RAG) based on Vector DB + OpenAI GPT4 Turbo
Real-time Integrations
- Integrated with Shopify, Gorgias, Stay AI for automating Order and Subscription actions based on your macros and real-time commerce data.
AI Function Calling
- Make API calls directly from ReSponse App to power advanced workflows and automations.
Achieve more, faster
Why ReSponse?
Shopify Merchants use ReSponse to fix their customer service problems and get the results they want. Plain and simple. ReSponse helps you achieve your CX goals.
- Knowledge Base Integration
- Shopify merchants can upload a variety of documents to Stateset ReSponse, including company knowledge bases, product information, FAQs, or any other relevant source of information. This not only simplifies customer support processes but also ensures responses are shaped by the merchant’s unique resources and information.
- Gorgias Integration and Enhanced Customer Experience
- Setting up your Customer Service Agent is a breeze with ReSponse. In less than 15 minutes, you can have your AI-powered support system up and running. Seamlessly integrated with Gorgias Chat, ReSponse automatically handles and responds to customer requests, streamlining your customer service operations.
- Post-Purchase Automation and Workflow Integration
- By tying the generated responses to processes such as Returns Management Automation (RMA), Warranty Management, Shipping Label Creation, and Inventory Management, merchants can create a seamless, interconnected ecosystem for managing their online stores.
- GPT-4 Turbo Model and Functions
- At the heart of Stateset ReSponse lies OpenAI GPT-4 Turbo, the largest and most sophisticated language model ever created. The incredible potential of GPT-4 is just starting to be harnessed for applications like StateSet ReSponse AI, which serves to automate post-purchase operations and elevate e-commerce customer support
- Unparalleled Customer Satisfaction
- Experience an average CSAT score of 95% with ReSponse. Its state-of-the-art GPT4 technology ensures that each interaction leaves your customers satisfied, enhancing brand loyalty and driving repeat business.
- Lightning-Fast Resolution Times
- With ReSponse, your customers will not be kept waiting. Enjoy resolution times of less than 5 minutes, empowering your team to handle more inquiries and deliver exceptional service.
