Trusted by Shopify brands
95%
Customer satisfaction
40%
Cost reduction
24/7
Always-on support
Our specialized agents are ready to automate your operations, handle customer inquiries, and drive sales—all without human intervention.
See how brands are automating customer service and driving better outcomes with ResponseCX
AI Agents autonomously manage your operations—faster, smarter, and at a fraction of the cost.
Unify all your platforms into a single AI-driven system. Our product suite empowers fast-growing e-commerce brands to automate mission-critical workflows. With a dedicated AI engineer, you can deploy custom AI agents in just 2 weeks!
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ResponseCX enables Shopify brands to deploy AI workers that autonomously resolve customer issues, process transactions, and provide 24/7 support with human-level quality.
Leverage the most advanced large language model for natural, accurate customer conversations that maintain your brand voice.
Automatically index your product info, FAQs, and policies to provide accurate, context-aware responses to customer inquiries.
AI workers can execute actions in your systems — process returns, update subscriptions, check inventory, all without human involvement.
Your AI workforce never sleeps—providing instant responses at any hour, reducing wait times and improving customer satisfaction.
Create specialized AI workers for different tasks—returns, pre-purchase support, order management—working together seamlessly.
Launch AI workers in under 2 weeks without engineering resources. Our team handles knowledge base setup and integration.
Average cost reduction in CX operations
Always-on customer service, even on holidays
Customer satisfaction with AI responses
No credit card required. Free for 30 days.
Go live in days—not months. Our streamlined onboarding ensures minimal disruption and 24/7 expert support.
Integrate your Shopify store, help desk, and other tools effortlessly—no code needed. Our team handles everything end-to-end.
Customize agents to reflect your brand voice, policies, and workflows. We train them using your catalog, FAQs, and historical data.
Deploy across all channels and continuously refine performance through real-time learning and insights.
Most clients are fully operational within 3–5 business days with help from our onboarding team.
Schedule an implementation callEverything you need to control, train, and monitor your AI Agent
Real-time insights
Get a comprehensive view of your AI Agent's status and performance. Monitor activity, usage, and key metrics in real time.
Optimize your AI model
Fine-tune your AI Agent using your custom datasets. Continuously improve accuracy and adaptability with each training session.
Connect your data sources
Seamlessly integrate with various platforms and data sources to keep your AI Agent updated with real-time information.
Insights & performance
Monitor your AI Agent's performance and user interactions. Use detailed analytics to drive data-informed improvements.
Our AI workers deliver measurable improvements to customer service operations. Here's how we compare to traditional customer service solutions.
Average CSAT score across all client interactions
Average time to first response for all inquiries
Percentage of tickets resolved without human escalation
Average client savings compared to traditional customer service
See how our AI workers compare to traditional customer service solutions
Book a demo to see how ResponseCX can transform your customer service
Join leading Shopify brands that are automating customer service and reducing costs by 40%
Limited-Time Offer
Free 30-day trial for new customers
"Through Stateset Response, we use an AI bot (Robert) to handle the monotonous, time sensitive issues like cancellation requests. He’s working 24/7 and frees up our reps so they can take care of questions that are more nuanced and require a human touch."
Femi Olasupo
SeniorDirector of Customer Experience, Truvani
Cut support costs by 40% while improving customer satisfaction
Respond to customers 24/7, even outside business hours
Automate routine tasks like order changes, returns, and more
Get set up in under 2 weeks with our white-glove implementation
Trusted by Shopify brands
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Customer support should be a growth driver—not a bottleneck. Here is how we are redefining e-commerce service at its core.
We started ResponseCX with a simple question:
"What if every customer experience was autonomous, instant, and unmistakably delightful?"
After years supporting fast-growing Shopify brands, we saw a pattern: as companies scaled, their customer service struggled to keep pace. Support teams were overwhelmed, costs ballooned, and customers grew frustrated.
Traditional chatbots offered no real solution—they were rigid, limited, and frustrating. We envisioned something better: AI workers that could truly understand customers, take action to resolve issues, and transform support from a cost center to a revenue generator.
"Brands using ResponseCX have cut support costs by 40%—while boosting CSAT to 95%+."
Every feature we build prioritizes customer experience above technical constraints.
Our AI workers take real actions, make informed decisions, and deliver measurable outcomes.
We gauge success by reduced costs, faster resolutions, and increased customer satisfaction.
Our technology feels warm, personal, and intuitive—like your favorite support agent.
We saw Shopify brands struggling with the limitations of traditional chatbots and understaffed support teams.
First AI agent deployed, handling basic inquiries for early partners with 65% resolution rate.
Breakthrough: We enabled AI to execute actions in Shopify and automate resolutions end-to-end.
ResponseCX officially launched with game-changing 95% CSAT and 40% cost reduction for clients.
We're building a future where e-commerce brands can focus on product innovation and growth, while AI handles the operational complexities of customer support.
Support that works while you sleep
Self-service that customers love
Consistent voice and experience
Turn CX into a profit center
Experience the future of e-commerce automation with our AI workers
Schedule a Demo
By adopting StateSet's ReSponse AI solution, ARMRA has significantly improved its customer experience and operational efficiency. The AI agent handles routine inquiries swiftly and accurately, even when human agents are unavailable, ensuring consistent and timely customer support.
Everything you need to know about ResponseCX. Can't find the answer you're looking for?Reach out to our support team.
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