Resolve 85% of your CX tickets in seconds
ReSponse app allows you to create AI generated customer service responses based on your company's data. You get automated support for your customer service team needs, without the hallucinations.
Your own AI Customer Service Assistant for your Shopify Brand
Revolutionize your customer service with ReSponse, the cutting-edge AI Assistant designed exclusively for Shopify brands. Powered by the advanced GPT4 LLM and Vector Embeddings technologies, ReSponse empowers you to create AI-generated customer service responses tailored to your company's unique data. Say goodbye to long response times and hello to automated support that surpasses your expectations.
- Average CSAT score
- 95%
- Resolution Times
- <5 minutes
- Monthly Starting Cost
- $350
GPT4
- Generative Question-Answering (GQA) based on OpenAI GPT4
Integrations
- Integrated with Shopify, Gorgias and YouTube for Auto Responding to Comments
Functions
- Make API calls directly from ReSponse to automate your customer support outcomes
Achieve more, faster
Why ReSponse?
Shopify Merchants use ReSponse to fix their customer service problems and get the results they want. Plain and simple. ReSponse helps you achieve your CX goals.
- Knowledge Base Integration
- Shopify merchants can upload a variety of documents to Stateset ReSponse, including company knowledge bases, product information, FAQs, or any other relevant source of information. This not only simplifies customer support processes but also ensures responses are shaped by the merchant’s unique resources and information.
- Gorgias Integration and Enhanced Customer Experience
- Setting up your Customer Service Assistant is a breeze with ReSponse. In less than 15 minutes, you can have your AI-powered support system up and running. Seamlessly integrated with Gorgias Chat, ReSponse automatically handles and responds to customer requests, streamlining your customer service operations.
- Post-Purchase Automation and Workflow Integration
- By tying the generated responses to processes such as Returns Management Automation (RMA), Warranty Management, Shipping Label Creation, and Inventory Management, merchants can create a seamless, interconnected ecosystem for managing their online stores.
- GPT-4 Model and Functions
- At the heart of Stateset ReSponse lies OpenAI GPT-4, the largest and most sophisticated language model ever created. The incredible potential of GPT-4 is just starting to be harnessed for applications like Stateset ReSponse, which serves to automate post-purchase operations and elevate e-commerce customer support
- Unparalleled Customer Satisfaction
- Experience an average CSAT score of 95% with ReSponse. Its state-of-the-art GPT4 technology ensures that each interaction leaves your customers satisfied, enhancing brand loyalty and driving repeat business.
- Lightning-Fast Resolution Times
- With ReSponse, your customers will not be kept waiting. Enjoy resolution times of less than 5 minutes, empowering your team to handle more inquiries and deliver exceptional service.
Generate Customer Service ReSponses using data across all of your Apps
